top of page
-
How much is it to join the Rewards program?It's FREE! Plus you get 50 points just for joining and if you refer a friend, you both get 200 points! You can use points for discounts off orders, free birthday gifts and other free stuff!
-
Who creates and designs the products you sell?Meeee! lol Lysa Dizzle is the sole designer and creator of all the items you see at Studio Dizzle. Pretty much ANY item can be personalized, so if it doesn't show personalization, please just reach out! I would be happy to personalize anything for you (an additional $5.00 fee may apply).
-
How often do you add new products to your catalog?Pretty much EVERY day! I like keeping things fresh and fun and as you can see, I offer many categories and plan to fill them with goodies that I hope you will love!
-
I'm interested in personalizing or customizing an item. Do you do that?YES WE DO! If you don't see something you like or are looking for anything in particular, please reach out! I custom design everything in the shop so I'm happy to create something special for YOU! Additional charges may apply and may require an additional 24-48 hours so reach out soon!
-
Is your site secure?Your security is our priority. We ensure 100% secure ordering so you can shop with peace of mind. We accept various forms of payment (see below).
-
Do you offer refunds or exchanges?We do not accept refunds or exchanges, as items are print-to-order. Personalized or customized items and clearance items are all final sale. However, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact me immediately, as soon as you receive your order and I will see what I can do. Requests for exchange (on a case-to-case basis) must be requested within 14 days of order delivery. Send us a chat or contact us above if you have any further questions.
-
When will my item be shipped?At Studio Dizzle, we offer fast and reliable shipping to ensure that your custom-designed and curated journals, gifts, and accessories reach you in a timely manner. Production can usually take anywhere from 1-3 days and shipped immediately after. If we foresee any delays in production or shipping, we will reach out to you right away. Please note, holidays and special occasions can cause minor delays. But you will be notified immediately of any delays in the process and appreciate your patience!
-
Will I get a tracking number for my order?Yes! Stay updated on the status of your order with our easy tracking system. You'll always know exactly where your package is. Make sure you register for an account at the time of purchase to keep track of your order history and rewards points.
-
Do you offer FREE shipping?On occasion, we offer FREE shipping, so take advantage of this opportunity, like right NOW during out Grand Opening! At any other time, there is always FREE shipping on orders over $50, automatically.
-
What is your Privacy Policy?We value your privacy and are committed to protecting your personal information. Our privacy policy ensures that your data is safe and secure with us. See more info on our Privacy policy and Terms and Conditions in the ABOUT section.
bottom of page